What is a characteristic of high-touch jobs?

High-touch jobs are characterized by significant interaction with people rather than technology. These roles often require strong interpersonal skills, emotional intelligence, and the ability to build relationships. High-touch jobs can be found in sectors such as healthcare, education, and customer service, where personal connections and human interaction are essential for success.

This focus on human interaction contrasts sharply with high-tech jobs, which emphasize the use of technology, data, and systems to fulfill tasks. While administrative tasks may be involved in high-touch roles, the primary distinguishing feature is the emphasis on personal engagement with clients, colleagues, or patients. Thus, the defining characteristic of high-touch jobs is making meaningful connections through direct communication and service.